Fixed term contract

This opportunity could change your life!

The mission

Are you interested in working for a growing Luxembourg based life insurance provider?

OneLife, a privately-held company, provides services to high net worth and ultra-high net worth individuals. To support the implementation of the industry regulatory obligations in our business, we hope to find the right candidate to join our Customer Services Department in our Client Review Team. OneLife offers a unique range of specific life insurance policy products aimed at in particular Belgian, French, and Nordics markets. Our products allow clients to tailor their wealth exactly to their needs while at the same time giving access to a broad investment universe in Luxembourg. The open position is primarily focused on managing the detailed review of our contracts to ensure completeness and compliance of the documentation. An in-depth understanding of people and the products is crucial to your success in the role as Customer Services Officer.

Main objectives of the role

  • Investigate the contracts documentation to ensure completeness and compliance of the file
  • Handle the feedback from our partners and clients
  • Carry out thorough AML analysis of the documentation
  • Participate to the overall process of the Periodical Review of the contracts
  • Deliver exceptional service
  • Gain advanced knowledge of life insurance, KYC and AML procedures

Profile of our future teammate

  • KYC or AML related experience in the banking/insurance industry is a must
  • A team player substantiated by excellent interpersonal skills
  • Languages: fluent in french and english and/or dutch

 

What we offer…

  • Member of the Insurance collective agreement
  • 13th month
  • Lunch vouchers: EUR 13
  • Pension plan
  • Flextime hours & teleworking authorised (possibility to exceed the authorised tax threshold within the limit of 25% of the working time)
  • 35.5 days of holidays per year
  • Employee development opportunities
  • Fruit at the office, sports committee, social events…
  • Inclusive company

 

We encourage all applications and would be pleased to welcome you for an interview.  

Join the team!